I did a test publish a few weeks ago when I first bought the software but now I can not get a file to publish. I am using 2013 Powerpoint and Presenter 9.
To isolate the problem, I have gotten down to the basics. I am now starting with a two page powerpoint that includes one piece of text and one image. Blank background. I have saved the file in compatability mode, and also tried changing file format to PPPX. I have changed presentation size to standard. I have deleted unused text/property boxes. I have changed slide manager to "advance by user" all to no avail.
I am completely out of options. Any suggestions.
Try publishing without the image, or save the image as a different image type, and publish with that.