2 Replies Latest reply on Nov 13, 2013 6:05 AM by ponappa

    Unable to print pdf


      I purchased a pdf with print rights. I am able to open/read the file with ADE 2.0. But when I try to print, I see a message that pops up 'Processing page <page no>'. After 70 or so pages, the message pop up vanishes and nothing happens.


      When I check File>Item Info, I see that I have printing rights with the number of pages mentioned. But after every Print that I try, the page numbers mentioned in 'Item Info' reduces even though no printing is actually happening.


      My system is Mac OS 10.6.8.


      Please advise regarding this Print issue.

        • 1. Re: Unable to print pdf
          sjpt Level 4

          It may be worth replacing ADE 2.0 with the older but more reliable ADE1.7.2.

          (Won't work if the book is authorized with a vendor ID rather than with your standard Adobe ID).


          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.


          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172


          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.



          If even that fails, I suggest you resort to DRM stripping using a program such as epubee.

          It may run on Mac, or you may need to run it on a Windows machine, or there may be a Mac alternative.

          I do NOT advocate using such code to get around the valid limitations placed on a DRM book.

          However, where the problem arises only because of the ineptness of Adobe's ADEPT DRM infrastructure and its implementation,

          such a measure is totally justifiable.

          1 person found this helpful
          • 2. Re: Unable to print pdf
            ponappa Level 1



            No, ADE 1.7.2 did not work either. But thanks for the idea of DRM removal. Unfortunately epubee is not available for Mac. But I am looking at purchasing another professional one.


            BTW, I saw almost an identical query about a year ago on ADE forum. Such a sorry state of affairs at Adobe DRM !