1 Reply Latest reply on Nov 13, 2013 9:29 AM by sjpt

    How can I initialize Adobe Digital Editions without an error message?

    Poo

      I have tried to begin initialization with my password, which was accepted, but I can't go any further.

        • 1. Re: How can I initialize Adobe Digital Editions without an error message?
          sjpt Level 4
          1. Just checking, you are trying to initialize/authorize Digital Editions (ADE) with your Adobe ID and password?
          2. You are on ADE 2.0.1 (the latest)?

           

           

          If so, one possible solution is to try the older, more reliable ADE 1.7.2.

           

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.