0 Replies Latest reply on Nov 13, 2013 11:06 AM by Seafever

    Adobe Media Core CS6 has stopped working

    Seafever Level 1

      Hi Folks,

       

      I'm running Adobe Creative suite CS6 on Windows 7, Dell T7600 with 64G RAM. Quicktime Pro 7.74, up to date.

       

      When I try to export a sequence using Quicktime as the Export format, I get the error, 'Adobe Media Core CS6 has stopped working'

      Here are the details:

       

      Problem signature:

        Problem Event Name:                        APPCRASH

        Application Name:                             Adobe QT32 Server.exe

        Application Version:                           6.0.5.0

        Application Timestamp:                     5211c5c2

        Fault Module Name:                          QuickTimeH264.qtx

        Fault Module Version:                        7.74.80.86

        Fault Module Timestamp:                  5180f338

        Exception Code:                                  c0000005

        Exception Offset:                                001f371d

        OS Version:                                          6.1.7601.2.1.0.256.48

        Locale ID:                                             6153

        Additional Information 1:                  0a9e

        Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

        Additional Information 3:                  0a9e

        Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

       

      I suspect this could be related to Quicktime.

       

      Any help is much appreciated.

       

      Thanks

      Ken