0 Replies Latest reply on Nov 13, 2013 11:06 AM by Seafever

    Adobe Media Core CS6 has stopped working


      Hi Folks,


      I'm running Adobe Creative suite CS6 on Windows 7, Dell T7600 with 64G RAM. Quicktime Pro 7.74, up to date.


      When I try to export a sequence using Quicktime as the Export format, I get the error, 'Adobe Media Core CS6 has stopped working'

      Here are the details:


      Problem signature:

        Problem Event Name:                        APPCRASH

        Application Name:                             Adobe QT32 Server.exe

        Application Version:                 

        Application Timestamp:                     5211c5c2

        Fault Module Name:                          QuickTimeH264.qtx

        Fault Module Version:              

        Fault Module Timestamp:                  5180f338

        Exception Code:                                  c0000005

        Exception Offset:                                001f371d

        OS Version:                                          6.1.7601.

        Locale ID:                                             6153

        Additional Information 1:                  0a9e

        Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

        Additional Information 3:                  0a9e

        Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789


      I suspect this could be related to Quicktime.


      Any help is much appreciated.