1 Reply Latest reply on Nov 14, 2013 4:19 AM by sjpt

    "CE_copy_not_allowed no permission to copy the book"

    flerin

      I see other posts with this tagline but have not seen any real help so far. I've had my Nook Simple Touch for 18 months and  I've been downloading ebooks from my library to my Nook with no problem for all that time. Suddenly I am getting this copy not allowed message. I recently upgraded to a new PC with Windows 8.1 (using IE/Bing) and now am unable to get the two books I've just downloaded to copy to my Nook. Some specific step by step help suggestions would be appreciated. Thanks!

        • 1. Re: "CE_copy_not_allowed no permission to copy the book"
          sjpt Level 4

          You will have installed the latest ADE 2.0 or 2.0.1 onto Windows 8.1.  You were probably using an older version of ADE before.

          Three suggestions.

           

          1) ~~~~~~

          Have you authorized ADE on your new machine with the same ID you used before, and with which the Nook is authorized?

           

          2) ~~~~~

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Uninstalling and reinstalling does not help.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

           

           

          This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your (old) Adobe ID.

           

           

          In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

           

           

          3) ~~~~~~~~~

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.