3 Replies Latest reply on Nov 20, 2013 11:31 AM by Josh_Corey

    responses not showing

    sm14

      created a survey and sys]tem says there have been 9 responses-I can only see 3 -what is the problem?

        • 1. Re: responses not showing
          Josh_Corey Adobe Employee

          Hi;

           

          Check and see if a "Filter" is applied - it would look something like this in the toolbar:

          Filter.PNG

           

          Also, you can look at the "History" using the clock widget near the bottom right corner in case the responses were inadvertantly deleted, although if you see that it says you have 9 and only see 3 a filter is more likely.

           

          Thanks,

          Josh

          • 2. Re: responses not showing
            sm14 Level 1

            No, there didn’t seem to be any filters. Now it says there are 8 responses and only 5 are showing; although the three that are not showing have a ‘time submitted’ but nothing in the fields. If someone filled this out, would it be saved somewhere or would they have to resubmit?

             

            Susan

            • 3. Re: responses not showing
              Josh_Corey Adobe Employee

              Take a look at this FAQ:

              http://forums.adobe.com/docs/DOC-4071

               

              Did you try looking at the "History"?  If the data was submitted and deleted you should be able to recover using the "History".

               

              You stated that submissions show a "Time Submitted" but no other data, is it possible the form was submitted with no fields filled in?

               

              You can share your form with me at jcorey@adobe.com following these instructions and I can see what I see:

              http://forums.adobe.com/docs/DOC-2462

               

               

              Thanks,

              Josh

              1 person found this helpful