7 Replies Latest reply on Jul 8, 2016 3:19 PM by Carm01

    Removing McaFee Security scan plus

    Lamz633

      You snuck in McAfee security scan plus in with flash player update. How do I get rid of it, it doe not want to uninstall! I wanted the flash player update because I got tired of being hassled about it, I did not want this other JUNK! Keep your products separate from others.

        • 1. Re: Removing McaFee Security scan plus
          Mike M Level 6

          Control Panel>Programs and Features>Uninstall a program.

           

          Bookmark these links:

          Flash Player for ActiveX (Internet Explorer)

          Flash Player Plug-in (All other browsers)

           

          They are FULL installers and contain no bundled apps.

          • 2. Re: Removing McaFee Security scan plus
            Javaheidi

            I've followed your advice Mke, and there is no "Uninstall" option in that folder.  It's also not listed in the "uninstall software" thing in my control panel.

            evil adobe.jpg

            • 3. Re: Removing McaFee Security scan plus
              Mike M Level 6

              Visually:

              Start>Control Panel

              1.jpg

              Programs and Features>Uninstall a Program

              2.jpg

              Uninstall McAfe Security Scan from the list and Close the Control Panel.

              3.jpg

              Registry Editor (Press the Windows key + R and type "regedit" then click OK)

              4.jpg

              HKEY_CURRENT_USER/Software

              5.jpg

              Delete the McAfee folder by right clicking and choosing delete

               

              HKEY_LOCAL_MACHINE/SOFTWARE

              6.jpg

              Delete the McAfee folder by right clicking and choosing delete.

               

              THAT will completely remove McAfee Security Scan from your system. You should reboot after ANY registry changes.

              • 4. Re: Removing McaFee Security scan plus
                jimsup33

                I have followed these directions.  First off, McAfee won't uninstall from the control panel add/remove programs when I right click uninstall in Windows 7.  I get an hourglass and then it returns and McAfee is still present.  I deleted the above registry entries plus an additional two registry entries "McAfee" in the same location. Rebooted and McAfee is still installed.  I believe the definition of malware should include any program that does not properly uninstall using the Windows interface.

                • 5. Re: Removing McaFee Security scan plus
                  jeromiec83223024 Adobe Employee

                  It sounds like their uninstaller is crashing.

                   

                  I would take a minute to make sure that your hard disk is free of errors:

                  Check your hard disk for errors

                   

                  Then, try following the uninstallation procedure above from safe mode:

                  Start your computer in safe mode - Windows Help

                  • 6. Re: Removing McaFee Security scan plus
                    ericm33489213

                    jeromiec83223024 wrote:

                     

                    It sounds like their uninstaller is crashing.

                    It is.  This is what I get when I try to uninstall McAfee Security Scan Plus via the Control Panel:

                    McAfee.jpg

                    McAfee recommends using the McAfee Consumer Products Removal tool for this specific problem, but that seems to remove every McAfee product except Security Scan Plus.

                     

                    Mike M recommends removing the McAfee folders in the registry, but a search for "McAfee" finds other folders belonging to Security Scan Plus.  Who knows if there are more?

                     

                    Adobe has been ignoring us for years about installing unwanted third-party software on our machines.

                     

                    Once upon a time, a tech picked up my laptop right from underneath my fingers and shook it [!] to demonstrate some point he was on about.  He didn't know the USB port was faulty and walked away oblivious to the fact that he'd just lost my work.  Like this tech, Adobe should know better than to fool around with someone's equipment because that's when it will break. If Adobe thinks they're entitled to trespass on our computers to install unwanted third-party software, then they should own the liability for that software's problems and reimburse us for the hours it takes to remove it.

                     

                    I paid hundreds of dollars for CS4 Premiere and Photoshop years ago.  I stopped buying Adobe software because they did this to me before.  They are unethical in my opinion; makes me wonder if forcing McAfee on us is how they addressed Flash Player's security vulnerabilities.