1 Reply Latest reply on Nov 16, 2013 8:12 AM by Curt Y

    photoshop bug: cs6 and cc: interface freeze, no reaction

    psb Level 1

      hello,

       

      we discovered a potential bug or issue in photoshop:

       

      under daily working conditions, 8h per day, during the last months/year i can observe the following behavior:

       

      suddenly, at any action, the photoshop interface (all palettes, windows, everything) freezes and doesnt react on any mouse or button command. can wait for minutes, nothing happens.

       

      found workaround: switch to finder by clicking with mouse pointer into the finder desktop,

      and switch back to photoshop > interface is back and reacts again, everythings fine.

       

      condition of bug: very annoying but can live with it so far through my workaround

      frequenzy: several times a day (up to 20 or 30 times per day)

       

      - reproduceable  on mac osx 10.7 + 10.8 + 10.9

      - reproduceable with photoshop cs6 and cc

      - reproduceable on 3 different macs at 2 different working places so far

      - mac pro 2006, mac pro 2012, imac late 2013 with each mac 48GB RAM or at least 32GB RAM (imac)

      - reproduceable with 8 bit and 16 bit files, .psd and .psb

       

      any idea?

       

      thanks