2 Replies Latest reply on Nov 16, 2013 9:15 PM by pwillener

    I have installed flash player but the computer does not recognise it

    aliows Level 1

      I have installed flash player 11 and checked it is installed on my compuer.

      But if I try to play any media it says I need to install flash player.

      I went to your website at http://helpx.adobe.com/flash-player.html and got this message.

       

       

      flash.JPG

       

       

      I have tried uninstalling flash player and then trying again, restarting computer etc. But the computer will not play any media in IE.

      If you go to the control panel the player is installed. But thigs like iplayer do not recognise it as being installed.