7 Replies Latest reply on Nov 17, 2013 4:05 PM by BobLevine

    "File info" window displays nothing for photographs

    CMYK-Rick

      I am unable to access photograph metadata  in InDesign CS5.5. when I go to the "Info" window (F8),  click on the drop-down menu, and click on "File  Info,", I get a pop-up window with nothing in it.  In the banner on top it does say  "File Information for…" and then lists the file name.

       

      This problem came to light when I was trying to set up live captions for photographs and couldn't get  the metadata to populate correctly.  Any ideas?