11 Replies Latest reply on Nov 18, 2013 9:59 PM by bluecabochon

    Photoshop CS 2 unexpectedly crashes

    bluecabochon

      I am on an imac running 10.6.8. (Snow Leopard) I used Photoshop successfully yesterday but today it keeps quitting after launching, even after re-installation. Here's the report:

       

      Process:         Adobe Photoshop CS2 [1401]

      Path:            /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2

      Identifier:      com.adobe.Photoshop

      Version:         9.0 (9.0x196) (9.0)

      Code Type:       PPC (Translated)

      Parent Process:  launchd [105]

       

       

      Date/Time:       2013-11-18 17:56:50.830 -0500

      OS Version:      Mac OS X 10.6.8 (10K549)

      Report Version:  6

       

       

      Interval Since Last Report:          -579609 sec

      Per-App Interval Since Last Report:  -286783 sec

      Per-App Crashes Since Last Report:   13

      Anonymous UUID:                      B0C12470-951C-4F7D-B30D-7209B9B47DEB

       

       

      Exception Type:  EXC_CRASH (SIGILL)

      Exception Codes: 0x0000000000000000, 0x0000000000000000

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

      0   libSystem.B.dylib                       0x80239236 __pthread_kill + 10

      1   libSystem.B.dylib                       0x80238ad7 pthread_kill + 95

      2   com.adobe.Photoshop                     0xb80f5a71 gettimeofday_wrapper + 37593

      3   ???                                     0x0d258b8f 0 + 220564367

       

       

      Thread 1:

      0   libSystem.B.dylib                       0x80142afa mach_msg_trap + 10

      1   libSystem.B.dylib                       0x80143267 mach_msg + 68

      2   com.adobe.Photoshop                     0xb819440f CallPPCFunctionAtAddressInt + 206231

      3   libSystem.B.dylib                       0x80170259 _pthread_start + 345

      4   libSystem.B.dylib                       0x801700de thread_start + 34

       

       

      Thread 2:

      0   com.adobe.Photoshop                     0xb815acc0 spin_lock_wrapper + 90152

      1   com.adobe.Photoshop                     0xb8179c5b CallPPCFunctionAtAddressInt + 97763

      2   com.adobe.Photoshop                     0xb80c6b13 0xb8000000 + 813843

      3   com.adobe.Photoshop                     0xb80c0037 0xb8000000 + 786487

      4   com.adobe.Photoshop                     0xb80dd8e8 0xb8000000 + 907496

      5   com.adobe.Photoshop                     0xb8145397 spin_lock_wrapper + 1791

      6   com.adobe.Photoshop                     0xb801ceb7 0xb8000000 + 118455

       

       

      Thread 3:

      0   com.adobe.Photoshop                     0xb815a8ff spin_lock_wrapper + 89191

      1   com.adobe.Photoshop                     0xb8176e5d CallPPCFunctionAtAddressInt + 85989

      2   com.adobe.Photoshop                     0xb80c6b13 0xb8000000 + 813843

      3   com.adobe.Photoshop                     0xb80c0037 0xb8000000 + 786487

      4   com.adobe.Photoshop                     0xb80dd8e8 0xb8000000 + 907496

      5   com.adobe.Photoshop                     0xb8145397 spin_lock_wrapper + 1791

      6   com.adobe.Photoshop                     0xb801ceb7 0xb8000000 + 118455

       

       

      Thread 4:

      0   com.adobe.Photoshop                     0xb815a8ff spin_lock_wrapper + 89191

      1   com.adobe.Photoshop                     0xb8176e5d CallPPCFunctionAtAddressInt + 85989

      2   com.adobe.Photoshop                     0xb80c6b13 0xb8000000 + 813843

      3   com.adobe.Photoshop                     0xb80c0037 0xb8000000 + 786487

      4   com.adobe.Photoshop                     0xb80dd8e8 0xb8000000 + 907496

      5   com.adobe.Photoshop                     0xb8145397 spin_lock_wrapper + 1791

      6   com.adobe.Photoshop                     0xb801ceb7 0xb8000000 + 118455

       

       

      Thread 0 crashed with X86 Thread State (32-bit):

        eax: 0x00000000  ebx: 0x802fc540  ecx: 0xb7fffa6c  edx: 0x80239236

        edi: 0xb81f8714  esi: 0x00000004  ebp: 0xb7fffa98  esp: 0xb7fffa6c

         ss: 0x0000001f  efl: 0x00000286  eip: 0x80239236   cs: 0x00000007

         ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

        cr2: 0x8023922c

       

       

      Binary Images:

      0x80000000 - 0x8005dff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

      0x8007d000 - 0x800e7fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

      0x80142000 - 0x802e9ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

      0x8036b000 - 0x804e6fe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

      0x805de000 - 0x805ecfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib

      0x805f1000 - 0x805fdff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib

      0x80601000 - 0x80647ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib

      0x80654000 - 0x807d6fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib

      0x80838000 - 0x808e5fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib

      0x808f9000 - 0x808fcfe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

      0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

      0xb8000000 - 0xb81defff +com.adobe.Photoshop 9.0 (9.0x196) (9.0) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2

      0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

       

       

      Translated Code Information:

      objc[1401]: garbage collection is ON

      NO CRASH REPORT

      Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0

      Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

      Memory Module: global_name

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)

      Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

      Network Service: AirPort, AirPort, en1

      Network Service: Ethernet, Ethernet, en0

      Serial ATA Device: Hitachi HDT721064SLA360, 596.17 GB

      Serial ATA Device: PIONEER DVD-RW  DVRTS08, 554.9 MB

      SCSI Device: SCSI Target Device @ 0

      USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0x24400000 / 4

      USB Device: iP4500 series, 0x04a9  (Canon Inc.), 0x10c4, 0x24300000 / 3

      USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0x24100000 / 2

      USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x24130000 / 6

      USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0x24120000 / 5

      USB Device: MultiCard Device, 0x1307  (USBest Technology Inc.), 0x0361, 0x26400000 / 3

      USB Device: My Book, 0x1058  (Western Digital Technologies, Inc.), 0x1103, 0x26200000 / 2

      USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2

      USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

      USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x06110000 / 5

       

       

      How can it work one day and not the next? What can I do about this? I need to finish a project ASAP.

        • 1. Re: Photoshop CS 2 unexpectedly crashes
          bluecabochon Level 1

          I tried moving the preferences trick to no avail. I hope that someone will help.

          • 2. Re: Photoshop CS 2 unexpectedly crashes
            gator soup Level 4
            Version:         9.0 (9.0x196) (9.0)

             

             

            could start by updating to 9.0.2

             

            Photoshop> Help: Updates...

             

            then rebooting, run Disk Utility> Repair Permissions, > Repair Disk

            and running a utility like Cocktail OSX to clear out caches, including fonts...

            • 3. Re: Photoshop CS 2 unexpectedly crashes
              Level 5

              I doubt the Adobe auto updater can be relied upon in CS2.

               

              A manual update may be necessary.

               

              http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh

              • 4. Re: Photoshop CS 2 unexpectedly crashes
                bluecabochon Level 1

                Thanks ofr the suggestions. It took forever, but I uninstalled CS2 manually, reinstalled it, downloaded the update, ran Disk Utility (disk appeared to be OK) and installed Cocktail and ran that. Then I started up the new Photoshop CS2 and got the same error message. Bridge won't open either - both quit unexpectedly.

                 

                I spent 1.75 hours waiting on the phone for Adobe help and the customer service guy suggested that I upgrade to the current CS (of course!) or download the trial version now so I can finish my projects. No support available for the vesuin I am using. I am running Snow Leopard and haven't yet checked out if the newest version is compatible. I keep Snow Leopard because I can use Quicken with it - I'm afraid that it won't run on an updated OS.

                 

                I just can't figure out what changed from last night, when I was using CS2 without a problem?

                 

                Here's the message after crashing:

                 

                Process:         Adobe Photoshop CS2 [150]

                Path:            /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2

                Identifier:      com.adobe.Photoshop

                Version:         9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2)

                Code Type:       PPC (Translated)

                Parent Process:  launchd [103]

                 

                 

                Date/Time:       2013-11-18 22:08:21.955 -0500

                OS Version:      Mac OS X 10.6.8 (10K549)

                Report Version:  6

                 

                 

                Interval Since Last Report:          -580332 sec

                Per-App Interval Since Last Report:  -224530 sec

                Per-App Crashes Since Last Report:   2

                Anonymous UUID:                      B0C12470-951C-4F7D-B30D-7209B9B47DEB

                 

                 

                Exception Type:  EXC_CRASH (SIGILL)

                Exception Codes: 0x0000000000000000, 0x0000000000000000

                Crashed Thread:  0  Dispatch queue: com.apple.main-thread

                 

                 

                Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

                0   libSystem.B.dylib                       0x80239236 __pthread_kill + 10

                1   libSystem.B.dylib                       0x80238ad7 pthread_kill + 95

                2   com.adobe.Photoshop                     0xb80f5a71 gettimeofday_wrapper + 37593

                3   ???                                     0x0c9e4b8f 0 + 211700623

                 

                 

                Thread 1:

                0   libSystem.B.dylib                       0x80142afa mach_msg_trap + 10

                1   libSystem.B.dylib                       0x80143267 mach_msg + 68

                2   com.adobe.Photoshop                     0xb819440f CallPPCFunctionAtAddressInt + 206231

                3   libSystem.B.dylib                       0x80170259 _pthread_start + 345

                4   libSystem.B.dylib                       0x801700de thread_start + 34

                 

                 

                Thread 2:

                0   com.adobe.Photoshop                     0xb815acc0 spin_lock_wrapper + 90152

                1   com.adobe.Photoshop                     0xb8179c5b CallPPCFunctionAtAddressInt + 97763

                2   com.adobe.Photoshop                     0xb80c6b13 0xb8000000 + 813843

                3   com.adobe.Photoshop                     0xb80c0037 0xb8000000 + 786487

                4   com.adobe.Photoshop                     0xb80dd8e8 0xb8000000 + 907496

                5   com.adobe.Photoshop                     0xb8145397 spin_lock_wrapper + 1791

                6   com.adobe.Photoshop                     0xb801ceb7 0xb8000000 + 118455

                 

                 

                Thread 3:

                0   com.adobe.Photoshop                     0xb815a8ff spin_lock_wrapper + 89191

                1   com.adobe.Photoshop                     0xb8176e5d CallPPCFunctionAtAddressInt + 85989

                2   com.adobe.Photoshop                     0xb80c6b13 0xb8000000 + 813843

                3   com.adobe.Photoshop                     0xb80c0037 0xb8000000 + 786487

                4   com.adobe.Photoshop                     0xb80dd8e8 0xb8000000 + 907496

                5   com.adobe.Photoshop                     0xb8145397 spin_lock_wrapper + 1791

                6   com.adobe.Photoshop                     0xb801ceb7 0xb8000000 + 118455

                 

                 

                Thread 4:

                0   com.adobe.Photoshop                     0xb815a8ff spin_lock_wrapper + 89191

                1   com.adobe.Photoshop                     0xb8176e5d CallPPCFunctionAtAddressInt + 85989

                2   com.adobe.Photoshop                     0xb80c6b13 0xb8000000 + 813843

                3   com.adobe.Photoshop                     0xb80c0037 0xb8000000 + 786487

                4   com.adobe.Photoshop                     0xb80dd8e8 0xb8000000 + 907496

                5   com.adobe.Photoshop                     0xb8145397 spin_lock_wrapper + 1791

                6   com.adobe.Photoshop                     0xb801ceb7 0xb8000000 + 118455

                 

                 

                Thread 0 crashed with X86 Thread State (32-bit):

                  eax: 0x00000000  ebx: 0x802fc540  ecx: 0xb7fffa6c  edx: 0x80239236

                  edi: 0xb81f8714  esi: 0x00000004  ebp: 0xb7fffa98  esp: 0xb7fffa6c

                   ss: 0x0000001f  efl: 0x00000286  eip: 0x80239236   cs: 0x00000007

                   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

                  cr2: 0x8023922c

                 

                 

                Binary Images:

                0x80000000 - 0x8005dff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

                0x8007d000 - 0x800e7fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

                0x80142000 - 0x802e9ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

                0x8036b000 - 0x804e6fe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

                0x805de000 - 0x805ecfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib

                0x805f1000 - 0x805fdff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib

                0x80601000 - 0x80647ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib

                0x80654000 - 0x807d6fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib

                0x80838000 - 0x808e5fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib

                0x808f9000 - 0x808fcfe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

                0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

                0xb8000000 - 0xb81defff +com.adobe.Photoshop 9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2

                0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

                 

                 

                Translated Code Information:

                objc[150]: garbage collection is ON

                NO CRASH REPORT

                Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0

                Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

                Memory Module: global_name

                AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)

                Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

                Network Service: AirPort, AirPort, en1

                Network Service: Ethernet, Ethernet, en0

                Serial ATA Device: Hitachi HDT721064SLA360, 596.17 GB

                Serial ATA Device: PIONEER DVD-RW  DVRTS08

                SCSI Device: SCSI Target Device @ 0

                USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0x24400000 / 4

                USB Device: iP4500 series, 0x04a9  (Canon Inc.), 0x10c4, 0x24300000 / 3

                USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0x24100000 / 2

                USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x24130000 / 6

                USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0x24120000 / 5

                USB Device: My Book, 0x1058  (Western Digital Technologies, Inc.), 0x1103, 0x26200000 / 2

                USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2

                USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

                USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x06110000 / 4

                • 5. Re: Photoshop CS 2 unexpectedly crashes
                  Curt Y Level 7

                  bluecabochon wrote:

                   

                  I tried moving the preferences trick to no avail. I hope that someone will help.

                  If you did not get the reset window you are not fast enough with the keys.  If you got the reset window and said yes, but it did not good then it is something else.

                   

                  Are you using the replacement  CS2 version where Adobe supplies the s/n, or are you using your origianal copy?

                  • 6. Re: Photoshop CS 2 unexpectedly crashes
                    gator soup Level 4

                    i'm running CS2 9.0.2 Photoshop (original serial number) on Mac Pro 10.6.8 with no problems (though i'm usually in CS6)

                     

                    try making a New User acccount, log into it and test (if it clears here the problem is in your old user account)

                     

                    if it doesn't work there (likely a system or hardware issue) you likely need to reinstall the OS (try the 10.6.8 Combo, install right on top of your existing)

                     

                    still no joy, you probably need to Erase and start from scratch

                    (i would do that on a freshly erased HD and keep the current HD intact)...

                    • 7. Re: Photoshop CS 2 unexpectedly crashes
                      bluecabochon Level 1

                      I am using my original CS2 CD, Curt.

                      • 8. Re: Photoshop CS 2 unexpectedly crashes
                        bluecabochon Level 1

                        New User account where? No idea how to do that.

                         

                        If I reinstall the OS, what will it wipe out? Everything? I am backed up with the important stuff but there is unimportant stuff that I wouldn't want to lose and would have to use additional hard drives, which would take a lot of time.

                         

                        Why do these things happen when I'm in the middle of a project?

                         

                        I do have a laptop that I can use with CS2 but the screen is much smaller. Good thing that I have a backup computer though.

                         

                        "(i would do that on a freshly erased HD and keep the current HD intact)..."

                         

                        I'm afraid that I don't understand this sentence at all. The replies on many forums assume that folks are more knowledgable than we really are.

                         

                        Very upset & frustrated that I lost an entire evening in which to work and have no idea why.

                        • 9. Re: Photoshop CS 2 unexpectedly crashes
                          gator soup Level 4

                          always make sure you have data backups...these are all very basic approaches troubleshooting to weed out the problem

                           

                          make sure you do not have any third party plugins installed

                           

                          osx new user account (try this first)

                          http://support.apple.com/kb/PH6651

                          after it is created, log out and log into the new user to test

                           

                          (second) running an Apple Combo Update should not cause any problem, but you may get lucky and fix something

                          http://support.apple.com/kb/dl1399

                           

                          riskier, be sure you understand what you are doing:

                          reinstalling OSX from the original Install DVD (not Erase/Install) on top of an existing working install should not cause any problems (it gives you a new system) then run Apple Software Update until all updates are ran --instructions: you boot off the original 10.6 Install DVD and run the installer right on top your 'problem' install -- your apps and user accounts stay in place (hopefully)

                           

                          hopefully you won't need to Erase and start from scratch...

                          • 10. Re: Photoshop CS 2 unexpectedly crashes
                            gator soup Level 4

                            I lost an entire evening in which to work and have no idea why

                             

                            CORRUPTION (rant)

                            When Mac a computer starts acting flaky — unstable, crashing, freezing or generally misbehaving — it's a corruption issue 98 percent of the time (unless we've recently done something to it, and there is 98 percent of our clue).

                             

                            After I've ruled out the two-percent by removing whatever I recently added or updated, I will start with the Mac OSX basics

                            • 11. Re: Photoshop CS 2 unexpectedly crashes
                              bluecabochon Level 1

                              I'm not sure what I have installed as plug-ins anymore, third party. How can I find out? Can you give me an example of a plug-in that I shouldn't have? Sorry if my questions are infuriating.

                               

                              I will try your suggestions tomorrow - I am wiped out by all of this and am even looking to buy CS6. I may upgrade to Mountain Lion after all if I can do workarounds for my software. The last time I upgraded was in 2009.

                               

                              Thanks so much for your help. I just hope that I will be able to use CS something eventually.