I don't see Adobe Reader involved anywhere in this process. To me this sounds like a Mac OS or permission problem.
Thanks Pat for your help!!! I'm getting NO help from HP.
What you say doesn't surprise me but it does eliminate Adobe. You mentioned a permission problem? Maybe you can explain how I need to handle that? By the way, at one time, several months ago?, I was able to scan and file the scan. Now all I get when I file a scan is a black page with white lines on it.
Again, thanks for your help!
I hope that someone with more Mac OS experience than me will step in and advise you.