5 Replies Latest reply on Nov 22, 2013 3:32 PM by Lucia Lao

    Email Alert Problems

    cgroves3

      We use the forms to allow potential adopters to complete online applications for dog and cat adoptions in our rescue (Pet Assistance League (PAL) of VA) pior to doing a meet and greet.  The issue I'm running into is that when the potential adopter submits the form, although it does end up in the responses table online, I do not always get an email alerting me of this.  Sometimes I get an email alerting me days after the fact.  Because of this, I find myself having to login and check the responses table often to be sure we are not missing any application submissions.  Has anyone else run into similar issues, and if so, what can be done to correct this?  BTW, the submitter says they do get confirmation that the form has been submitted.

       

      Thanks,

      Cynthia Groves

      PAL Volunteer

      www.PAL-VA.org

      on Twitter and Instagram: @PALofVA