2 Replies Latest reply on Nov 19, 2013 1:55 PM by alec593

    Photoshop appcrash

    alec593

      A couple of days ago my photoshop will constantly crash with the "appcrash"/stopped working message, usually while i'm minding my own business painting however this problem has rendered photoshop virtually unusable.

       

      the report is as follows:

       

       

      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          Photoshop.exe

        Application Version:          13.0.0.0

        Application Timestamp:          4f61c045

        Fault Module Name:          Photoshop.exe

        Fault Module Version:          13.0.0.0

        Fault Module Timestamp:          4f61c045

        Exception Code:          c0000005

        Exception Offset:          0000000001721135

        OS Version:          6.1.7601.2.1.0.768.3

        Locale ID:          2057

        Additional Information 1:          f752

        Additional Information 2:          f752287f27df649ff8ff774cb95d005f

        Additional Information 3:          6f7e

        Additional Information 4:          6f7ee39cf18ffe6475b157fe2bb90b4d

       

      I'm running win 7, 8gb ram, i5 3750k and a gtx 560ti

      i've tried reinstalling several times, deleting preferences, updating graphic drivers to no avail

       

      please help D: