2 Replies Latest reply on Nov 20, 2013 4:45 AM by angcatd

    Color Nook copy error message

    angcatd

      When I tried to drag my library book into my nook I get an error that says that allowed to copy.  I have been copying books from digital editions to my nook for a couple of years so I'm don't know why I am getting this error message all of a sudden.

       

      Does anyone have any ideas or suggestions?

       

      Thanks.

        • 1. Re: Color Nook copy error message
          sjpt Level 4

          One possible reason is that authorization on ADE has got corrupted.  See (1) below.

          Also, try to drag the book onto the Nook using your file namager (eg Windows Explorer) and see if the Nook is able to read it.

           

          Another is that you have hit a bug in ADE2.0/2.0.1 (see 2 below).

          This might be that it recently got installed to replace an earlier version,

          or because so other change in your system has stirred an ADE bug and caused it to stop working properly.

           

           

          1) ~~~~~

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Uninstalling and reinstalling does not help.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

           

           

          This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your (old) Adobe ID.

           

           

          In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

           

           

          2) ~~~~~~~~~

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.

          • 2. Re: Color Nook copy error message
            angcatd Level 1

            Thanks I will try your suggestions.  I am using Windows 8 operating system.