0 Replies Latest reply on Nov 20, 2013 9:49 PM by kurstinc

    Can't Load Adobe PDF Presets

    kurstinc

      I have installed CS6 on XenApp 5.0 servers.  When the user attempts to load Adobe PDF Presets, they get the msg "Cannot create the file. The folder may be write protected."  I can do this just fine, as an Administrator, and the .joboptions file is saving in my profile.  The users's profiles are not locked down, so are they trying to create the .joboptions file in MY profile?  Has anyone successfully fixed this issue?  None of the "fixes" on the internet have fixed my issue.