If the form is saved to desktop or opened in IE, we are not seeing any issues. However, when clicking on the submit by email button in in FireFox 25.0.1, a pop-up appears to choose the default email program or a web email program. We use Outlook and it is set by default. After checking the Outlook option, the form freezes for about a minute and the email window with the PDF attached never appears.
I'm using the built-in Submit By Email button in Livecycle Designer 9.
|<event name="event__click" activity="click">|
|<submit format="pdf" textEncoding="UTF-8" target="mailto:firstname.lastname@example.org?subject=EBSS User Renewal Request- Approval Needed Request"/>|
If the PDF submits to a server-side script URL it can bypass client-side email software.
Try the online PDF submission examples and see if it works for you in Mozilla FireFox:
You should also make sure the browser is using the Adobe Reader plugin as the default PDF reader.