Well, your computer is a bit underpowered, but the program should at least open for you.
Have you updated your OS to Windows 8.1 and applied all of the patches?
Have you gone to the nVidia web site the ensure you have the latest driver for your graphics card?
You can also try right clicking on the premier elements icon and run as Admin.
Thanks for the suggestions, I have checked and updated to the latest NVidea driver and used the admin mode, not quite got to upgrading to Windows version 8.1 yet. Downloading the file.
Still the same issue.
A little more info, I uninstalled again and reloaded the programme, on first time selecting the Video Editor, New or Existing Projects, the programme starts to initilise, then a minute or two later Windows box appears with "Adobe Premiere Elements 12 has stopped working".
On subsequent tries to open there is a purple and black stripped bar that appears for similar time, one to two mins and then nothing.
Any further suggestions would be greatly appreciated.
I would definitely recommend upgrading to Windows 8.1. It's a significantly better and more stable operating system.
Well I have loaded Windows 8.1 and the latest NVIDIA drivers and still Premiere Element 12 will not start up.
I have tried Adobe Chat room and they seem at a loss, recommending that I call them, but suprise suprise, Premiere Elements is not covered by free support.
I will see if I can get a refund from Amazon.
Any more ideas, suggestions.
No. Something is up with your machine that we probably can't diagnose on this forum.
You can try uninstalling and reinstalling and see if that fixes it.
But if not, you may want to try another program and see if you get better results.
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Good news, I have managed to get Premiere ELements 12 working.
I started by disabling all programmes in Task Manager that I knew were added by myself and launched Pr E12 sucessfully.
I then started disabling one programme at a time and found the Culprit to be Spyware Terminator 2012, specifically the Realtime Protection part.
So when I want to run Pr E 12 I just need to temp disable Spyware Term 2012 and off I go.
I just need to understand what if anything I can do to set something to enable Pr E12
Many Thanks for your suggestions.
>what if anything I can do
The Tutorial Links Page http://forums.adobe.com/thread/1275830 may help
Premiere Elements FAQ List (2 pages of FAQ as of September 2013) http://forums.adobe.com/community/premiere_elements/premiere_elements_faq?view=all
Premiere Elements TIPS List (6 pages of Tips as of September 2013) http://forums.adobe.com/community/premiere_elements/premiere_elements_tips?view=all
I just saw your thread. Congratulations. Great job of troubleshooting.
I have read that one of the negatives about your "Spyware Term 2012" is that it has been known to slow programs down. But, I have not come across any of its encounters with Premiere Elements.
If you have conclusively shown that this "Spyware Term 2012" and Premiere Elements 12 have conflicts, then think about replacing "Spyware Term 2012".
For non promotional reasons, I would suggest that you look at the free SpywareBlaster
I have Premiere Elements 12 and other versions of Premiere Elements on Windows 7, 8, and 8.1 64 bit with the free SpywareBlaster and no conflicts.
Please let us know the outcome.
There have been reports of many real-time scanning anti-virus and anti-malware programs, interfering with programs, such as PrE. They lock a file, upon a read request, or write request, and scan the file. This is often quick, in the background, so transparent to the user, and do not cause that many issues. However, as some of the necessary files in PrE are large, the time to lock, scan and then unlock the files, causes various time-out issues.
When editing video, I turn OFF all anti-virus, anti-malware and anti-anything programs, then edit, without ANY Internet presence - no e-mails, no browsing, nothing BUT editing. When done, I turn those back on.
Also, some such programs are better, than others.
Good luck, and thanks for both troubleshooting the cause, plus your fix.
If the issue's core is targeted at the Spyware Terminator 2012 program, then I think that the most practical solution is to replace it rather than going the disabling everything route during a video editing session.
Also, depending on your computer resources, multitasking can get you into miscellaneous problems while video editing...most common those related to playback continuing when you have switched to another window.
Looking forward to your progress.