1 Reply Latest reply on Dec 16, 2013 6:02 PM by Curt Y

    How to fix "Adobe Photoshop CS6 has stopped working"

    majplus@gmail.com

      Hi, when I try to change printer from Adobe pdf printer to any attached to my computer I get message "Adobe Photoshop CS6 has stopped working"

      here below are problem details:

      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          Photoshop.exe

        Application Version:          13.0.1.34

        Application Timestamp:          526dcf21

        Fault Module Name:          Photoshop.exe

        Fault Module Version:          13.0.1.34

        Fault Module Timestamp:          526dcf21

        Exception Code:          c0000005

        Exception Offset:          006eef65

        OS Version:          6.1.7601.2.1.0.256.1

        Locale ID:          9242

        Additional Information 1:          0a9e

        Additional Information 2:          0a9e372d3b4ad19135b953a78882e789

        Additional Information 3:          0a9e

        Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

       

      Could anybody help me solve this problem. Thank you in advance