Download the following files by right clicking and selecting "Save target as".
Save ALL files to your Downloads folder - DO NOT RUN anything yet.
Reboot your system.
BEFORE opening anything else, go to your Downloads folder and run the UNINSTALLERS to remove all instances of Flash Player.
Next, run the Flash Player ActiveX Installer.
Go to: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFull&P2_Plat form=Win32&P3_Browser_Version=MSIE to download and install the Shockwave FULL installer for IE.
Once everything is installed, see:Enabling Flash Player in Internet Explorer and: ActiveX Filtering in Internet Explorer to make 100% sure that Flash Player is enabled and NOT being blocked by ActiveX controls.
Thank for the advice and everything done down to the installation of Flash Player ActiveX installer for which you gave me the URL. This goes to the install page but after I have clicked on install I get a white box with a small circle and bar in the top left hand corner. It then says I may have to click a gold bar at the top if install does not work. It doesn’t work and there is no gold bar. Any idea what I can do from here?
Mike, It is now Monday and I have completed your instructions to the letter 7 times. My computer operates under Windows 7 with IE10. Everything goes well until I have rebooted the computer, loaded the Flash Player Active X installer and am turning to the Shockwave FULL installer for IE. The programmes starts but comes up with a white panel underneath of which is advice - click on the “GOLD PANEL AT THE TOP” if it does not start. It does not start and there is no gold panel. Perplexed. Any comments – apart from the obvious. Michael