2 Replies Latest reply on Nov 23, 2013 6:26 PM by valideye

    Raw Photos Not Opening

    valideye

      Hi.

       

      I am using an Apple  Macbookpro, shooting with a Canon EOS Rebel T5i and trying to open RAW photo's  in Photoshop CS5. I have tried various updates as per the suggestions in these topics, but no luck, same message  from Photoshop saying:

       

      "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information."

       

      Any suggestions on what to do?