2 Replies Latest reply on Nov 24, 2013 11:11 AM by JeffGMusic

    Photoshop CS3 10.0.1 - Launch hangs on Registration Screen, All menu items grayed out

    JeffGMusic Level 1

      I'm using Adobe Photoshop CS3 10.0.1.

       

      When launching, the window labeled "Adobe Design Suite Premium CS3" opens - it's only filled with white, and no text or graphics (I think it's usually the window asking me if I want to register, which always comes up when I launch the program (rather annoying in itself).  However, now it seems that the launch gets "hung" on this window, as, even the the program starts, all the menus are grayed out, and I can't open any files or do anything.  Also, the window mentioned above only has the yellow "minimize" button available in the top left corner, so I can't close it or otherwise get rid of it.  Since even the Quit function is grayed out, I have to quit the program with a force quit.  Also, this same thing happens in my other CS3 programs (In Design) as well.

       

      I tried trashing the photoshop plist file (com.adobe.photoshop.plist) and also the com.adobe.118.registration file, which had no effect.

       

      Any advice on how I can fix this?

       

      Thanks!