Can you post the file on a file sharing site for us to look at? When you open the file do you get a Find Missing Font dialog? If you can highlight the text then the name should appear in the Character panel. What does it say?
Are you trying to edit this text or just retain the appearance of the existing text without having the actual font? You can't create a complete font in Illustrator that I'm aware of. I have seen many designers stylize text in obscure or uncommon fonts which makes font matching problematic. Have you tried exporting some text ad PNG and run it through What the Font on the My Fonts site? If the automatic font matching engine isn't working for you, you can submit a font image to the experts on My Fonts and see what they can come up with.
What happens if you select some of the text with the normal Selection Tool?
1) Do you see the letters as paths or text (on the artboard and in the Layers palette)?
2) Does anything appear in the Font window of the Character palette?
3) What appears to be there according to the Document Info palette?
Ah.. someone identified the font thank Goodness.
But I did check your suggestions which I really appreciate.
@Larry.. nope, Illustrator did not bark at me about missing fonts. When I highlight the font nothing in the character panel shows except for the default font that was already there (my default font?)
@Windsor.. that's exactly what I did
@OldBob... yupper! Done it.
@Jacob... the letters appear as paths when I highlight them. Each letter is on its own layer. The document info only read "Font: None". All of these clues is what made me think it was a custom font that was created in Illustrator.
Oh well, problem solved. Thank you again for your time, and Happy Thanksgiving if you're American!
For my part you are welcome, f8saysso.
Some of us are, I think. And the same to you, if you are.