1 Reply Latest reply on Nov 25, 2013 10:00 AM by Josh_Corey

    How do you resend a verification email for a recipient to recieve notifications?

    DermAssociates

      How do you resend a verification email for a recipient to recieve notifications? It currently says the email addresses are on the list, but they are unverified. I just need to resend the verification email to add an email address as a recipient for notifications.

        • 1. Re: How do you resend a verification email for a recipient to recieve notifications?
          Josh_Corey Adobe Employee

          Hi;

           

          You can mouse over the user down in the bottom by the "Share" button and click "Invite Again" - this will give you a URL you can copy and paste into an Email to that user letting them know that you've shared that form.  You could tell them that the account shows as "Unverified" and that if they have created an account they should try to sign in, since they are not verified that would bring up the Verification dialog which would allow them to have the verification email re-sent.  If they do not yet have an account they can create one for free from that same page (and then follow through with verifying that new account).

           

          Thanks,

          Josh

           

          PS - also, if the user simply goes to the home page and tries to sign in there they will be promted to verify their account and can have the verification email re-sent from there