I'm running Windows 7 Professional. After updating to the latest version, the app crashes on startup with the message "adobe illustrator CC has stopped working". I need to be able to continue work on projects, so I need to downgrade to a version of Illustrator that will work. Any pointers?
I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
or for this specialized forum (where you may be able find the answer from previous threads),