31 Replies Latest reply on Feb 25, 2015 1:41 PM by josém84080888

    Workspace is blank when opening a project

    Arcvane Level 1

      Hi all,


      I'm trying to work on a project I created a few months ago in Edge.

      However, when I try to open it in Edge Animate CC, it just displays a blank screen (See image).


      The timeline, the canvas, the properties, nothing seems to be populated.

      If I drag the time line back to 0:00, an alert pops up saying "An error occured. Please save your work and restart Edge Animate."

      The exported HTML file still seems to work fine though. I've tried uninstalling and reinstalling Edge, but that hasn't seemed to work.


      Any ideas?


      EDIT: This seems to be an intermittant problem. Sometimes, the file displays correctly, sometimes it doesn't. If I close the program and open it again, the issue re-occurs.