4 Replies Latest reply on Nov 26, 2013 8:03 AM by east2west_13

    Problem Recording - screen capture isn't capturing correct window

    east2west_13

      Hi,

       

      I'm working in Captivatre 7 on a Mac, and I'm trying to add a recording slide to do a tutorial in Photoshop. When I do the screen capture, and then finish, it takes me back to Captivate, and all the slides have the background of my captivate template instead of the Photoshop window. This hasn't happened to me before, and all the settings look the same - I've used screen capture in Captivate 5 & 6, but not 7 yet. When I went to try the screen capture in Captivate 6 also, it's doing the same thing. Some of the motions (but not all) are being captured correctly - the text captions are referencing the motions related to Photoshop. Here are some photos below - the orange background is my Captivate background template, and I've added some photos of my settings. Any help is appreciated!

       

      Screen Shot 2013-11-26 at 7.20.04 AM.pngScreen Shot 2013-11-26 at 7.31.31 AM.pngScreen Shot 2013-11-26 at 7.31.42 AM.pngScreen Shot 2013-11-26 at 7.18.09 AM.pngScreen Shot 2013-11-26 at 7.18.21 AM.pngScreen Shot 2013-11-26 at 7.18.47 AM.png