2 Replies Latest reply on Nov 27, 2013 5:56 AM by late98

    mp4 problem



      when i try use render mp4 with my after effect cc.

      this happens http://youtu.be/j9ecCVEu4_k


      thanks for help

        • 1. Re: mp4 problem
          Dave LaRonde Level 6

          Sorry to see that.  But it isn't enough info for significant help:

          FAQ: What information should I provide when asking a question on this forum?

          • 2. Re: mp4 problem
            late98 Level 1

            Sry for not good info but i have windows 8, my after effect is cc,i have installed updates, i have CUDA, i am not sure do i have Quicktime installed.


            EDIT: i installed quicktime didnt work


            Computer information:



            Joshua-H61-uATX (Joshua)

            Figure 1: Motherboard top view

            Image of motherboard
            • Manufacturer: Foxconn
            • Form factor: uATX - 24.4 cm (9.6 inches) x 24.4 cm (9.6 inches)
            • Chipset: Intel H61
            • Memory sockets: 2 x DDR3
            • Front side bus speeds: 5 GT/s
            • Processor socket: LGA 1155
            • Expansion Slots:
              • 1 PCI Express x16 (Gen2.0)
              • 3 PCI Express x1 (Gen2.0)
              • 1 PCI Express Mini Card x1
            • For more details, see Joshua motherboard specifications .







            Intel Core i3 3220

            • TDP: 55W
            • Operating speed: Up to 3.3 GHz
            • Number of cores: 2
            • Socket: LGA 1155
            • Bus speed: DMI (Direct Media Interface) - 5.0 GT/s

            Processor upgrade information

            • TDP: Varies by processor
            • Socket type: LGA 1155
            • Motherboard supports the following processor upgrades:


            Intel Core i3-3xxxT (Ivy Bridge) Dual Coreup to 35W
            Intel Core i3-3xxx (Ivy Bridge) Dual Coreup to 55W
            Intel Core i5-3xxxT (Ivy Bridge) Dual Coreup to 35W
            Intel Core i5-3xxxT (Ivy Bridge) Quad Coreup to 45W
            Intel Core i5-3xxxS (Ivy Bridge) Quad Coreup to 65W
            Intel Core i5-3xxxP (Ivy Bridge) Quad Core (onboard graphics not supported)up to 69W
            Intel Core i5-3xxx (Ivy Bridge) Quad Coreup to 77W
            Intel Core i3-2xxx (Sandy Bridge) Dual Coreup to 65W
            Intel Core i3-2xxxT (Sandy Bridge) Dual Coreup to 35W
            Intel Core i5-2xxx (Sandy Bridge) Quad Coreup to 95W
            Intel Core i7-2xxx (Sandy Bridge) Quad Coreup to 95W
            Intel Pentium G6xx (Sandy Bridge) Dual Coreup to 65W
            Intel Pentium G6xxT (Sandy Bridge) Dual Coreup to 35W
            Intel Pentium G8xx (Sandy Bridge) Dual Coreup to 65W



            4 GB

            • Amount: 4 GB
            • Speed: PC3-12800 MB/sec
            • Type: DDR3-1600

            Memory upgrade information

            • Dual channel memory architecture
            • Two 240-pin DDR3 DIMM sockets
            • Supports DDR3 DIMMs
              • PC3-10600 (1333 MHz)
              • PC3-12800 (1600 MHz)
            • Non-ECC memory only, unbuffered
            • Supports 1 GB, 2 GB, 4 GB and 8 GB DIMMs
            • Supports up to 4 GB on 32-bit* systems
            • Supports up to 16 GB on 64-bit systems
            NOTE: 32-bit systems cannot address a full 4.0 GB of memory

            Video graphics

            NVIDIA GeForce GT 620

            Figure 2: Video cardImage of video cardFigure 3: PortsImage of video card bracket showing ports
            1 - HDMI
            2 - DVI
            • Form Factor: Half-height low-profile bracket
            • Maximum resolution:
              • DVI (dual-link) resolution: 2560 x 1600 x 32bpp at 60Hz
              • HDMI resolution: 1920 x 1080 (1080p)
              • Analog VGA resolution (with adapter): 2048 x 1536 x 32bpp at 75Hz
            • 1 GB onboard memory
            • Memory size: 64-bit
            • Memory type: DDR3
            • Supports Blu-ray
            • Supports HDCP
            • Supports up to two displays at the same time, in the following configurations:
              • HDMI+DVI, HDMI +VGA

            Intel Graphics Media Accelerator HD Integrated graphics

            *Integrated video is not available if a graphics card or an Intel processor ending with “P” is installed.
            • A processor that supports graphics is required for integrated graphics to be enabled
            • Integrated graphics: Intel Graphics Media Accelerator HD (DX10.1)
            • Either integrated graphics or the PCI Express x16 slot are usable at one time; they are not usable concurrently.
            • Use of both DVI ports at the same time is supported.


            Integrated IDT 92HD73E Audio

            *Integrated audio is not available if a sound card is installed.
            • Audio codec: IDT 92HD73E
            • 7.1 channel audio
            • Beats Audio support: yes


            LAN: 1000-Base-T

            • Interface: Integrated into motherboard
            • Technology: RTL8171FH-CG gigabit ethernet controller
            • Data transfer speeds: up to 10/100/1000 Mb/s
            • Transmission standards: 1000-Base-T Ethernet

            Hard drive

            500 GB

            Figure 4: Hard driveImage of hard drive
            • Size: 500 GB
            • Interface: SATA
            • Rotational Speed: 7200 RPM

            CD/DVD disc drive

            SuperMulti DVD Burner drive

            Figure 5: Optical driveImage of the optical drive
            • Interface: SATA
            • Data buffer memory: 2 MB minimum
            • Disc diameter: 120 mm
            • Write and read speeds for supported formats and disc types are shown in this table:


            DVD-ROM SLNAup to 16xup to 4.7 GB
            DVD-ROM DLNAup to 8Xup to 8.5 GB
            DVD+R SLup to 16xup to 12Xup to 4.7 GB
            DVD+R DLup to 8xup to 8xup to 8.5 GB
            DVD+RW SLup to 8xup to 8xup to 4.7 GB
            DVD+RW DLnot supported
            DVD-R SLup to 16xup to 12xup to 4.7 GB
            DVD-R DLup to 8xup to 8xup to 8.5 GB
            DVD-RW SLup to 6xup to 8xup to 4.7 GB
            DVD-RW DLnot supported
            DVD-RAMup to 5xup to 12x4.7 GB
            CDROMNAup to 40Xup to 700 MB
            CDRup to 40Xup to 40Xup to 700 MB
            CDRWup to 24Xup to 32Xup to 700 MB
            CD-DANAup to 32Xup to 700 MB
            Video CDNAup to 16Xup to 700 MB


            Memory card reader

            Multimedia card reader

            Supports the following cards:

            • Secure Digital (SD)
            • Secure Digital High Capacity (SDHC)
            • Memory Stick (MS), including Memory Stick Pro (MS-Pro)

            Supports the following cards with an adapter:

            • Mini Secure Digital (mini-SD)
            • Micro Secure Digital (micro-SD)
            • MS DUO
            • MS Pro Duo

            Computer Case


            • Height: 36.8 cm (14.4 inches)
            • Width: 16.5 cm (6.4 inches)
            • Depth: 38.9 cm (15.3 inches)
            • Weight: 8 Kg (17.6 lbs) - without packaging


            13.33 cm (5.25 inch) ODD1
            8.89 cm (3.5 inch) HDD1
            * Bays may be occupied by existing hardware.


            Power Supply

            Internal 300W (100V-240V)

            • Form factor: Internal ATX
            • Total wattage: 300W
            • Nominal input voltage range: 200-240V/3A (50-60Hz)
            • Dimensions: 150mm x 140mm x 86mm (5.9 x 5.5 x 3.4 inches)

            I/O Ports

            Front I/O ports

            • USB 3.0: 2
            • Microphone: 1
            • Headphone: 1

            Back I/O ports

            Figure 6: Back I/O portsImage of the back I/O ports
            1 - USB 2.0: 4
            2 - LAN (ethernet)
            3 - DVI-D
            4 - DVI-I
            5 - Audio center/subwoofer
            6 - Audio rear speaker out
            7 - Audio side speaker out
            8 - Audio line-in
            9 - Audio line-out
            10 - Microphone