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"Adobe Application Manager unexpectedly quit.

New Here ,
Nov 27, 2013 Nov 27, 2013

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I  paid my $9.99. Every  time I try and download Photoshop CC or Lightroom. I get this message "Adobe Application Manager unexpectedly quit." What am I doing wrong?

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Nov 28, 2013 Nov 28, 2013

Hi barbarakaye1,

Welcome to the Community!

Looks like it is corrupted. We might need to install Adobe Creative cloud, lets try the below steps:

  • Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
  • Extract and run it.
  • Select "e" for English.
  • Hit "Y" for Yes if asked.
  • Select Option 3 for Creative Cloud.
  • Then select Option 1 for Creative Cloud Installer.
  • Rename the OOBE folder to OOBE OLD from :

               Mac: MAC HD/Library/Application Supp

...

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Adobe Employee ,
Nov 28, 2013 Nov 28, 2013

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Hi barbarakaye1,

Welcome to the Community!

Looks like it is corrupted. We might need to install Adobe Creative cloud, lets try the below steps:

  • Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
  • Extract and run it.
  • Select "e" for English.
  • Hit "Y" for Yes if asked.
  • Select Option 3 for Creative Cloud.
  • Then select Option 1 for Creative Cloud Installer.
  • Rename the OOBE folder to OOBE OLD from :

               Mac: MAC HD/Library/Application Support/Adobe               Win: C:\Program Files (x86)\Common Files\Adobe\

  • Also, If there is a process running named 'AAM Update Notifier' or 'AAM Registration Notifier' . Kill those processes and try to install Adobe Application Manager again and check.
  • Download and Install the latest version here: https://creative.adobe.com/products/creative-cloud

-Ankit

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New Here ,
Jul 15, 2014 Jul 15, 2014

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Thanks - this trick finally allowed me to download my creative cloud programs!

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New Here ,
Feb 17, 2015 Feb 17, 2015

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I used disks to install my CS3 Suite and the error message for all programs reads "Adobe updater quit unexpectedly"

Im trying uninstall / reinstall advice that I read about online now,

thanks for the info, ill keep it mind if it does not work.

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