For Flash Player (Freeware), YES, this is suport.
You CAN call the Support for Flash Player center at:
1 (800) 833-6687 (Consumer)
Monday-Friday (except holidays) 6am-7pm (PST)
$39 PER CALL (Prepaid - whether they can resolve the issue or not)
Or, perhaps you could provide some information here and we can troubleshoot it for free.