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1 Reply Latest reply on Nov 27, 2013 8:43 PM by Ashutosh.Nigam

Trying to download PhotoShop on Creative Cloud but it remains at 0%

Nadia842349 Nov 27, 2013 8:39 PM

I just downloaded the free trail of Creative Cloud but when I go to download PhotoShop on Creative Cloud it won't download it just remains at 0%

Can anyone help me get PhotoShop installed?

1. Re: Trying to download PhotoShop on Creative Cloud but it remains at 0%

Ashutosh.Nigam Nov 27, 2013 8:43 PM (in response to Nadia842349)

This seems due to firewall or proxy settings, Please verify the same.
Refer:
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad products and updates

Regards,
Ashutosh
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