I can't even get PrmE12 to load from a purchased CD w/a serial number...
Are you also experiencing a BSOD (Blue Screen of Death)?
Please let us know the full details of your computer, your OS, and any error messages, that you are getting.
I was thinking about the same thing. Based on the response from Gsmith9810, we might want to Branch their thread to a new one, with an improved title - we'll see how close the problem is, to the OP's.
I would not branch... message 1346891 is where Gsmith9810 is getting answers
As for the original question that started this message thread, one thing jumps out
Video Card: ATI Radeon HD 3400 series
Onboard Video: ATI Radeon HD 4250
Having two video adapters may lead to MAJOR problems
-link to why http://forums.adobe.com/message/4685328