1 Reply Latest reply on Nov 29, 2013 1:56 AM by sjpt

    I am having a problem transferring drm books to my kobo touch

    Dr.Rich

      I am having a problem transferring drm books to my kobo touch, it shows as being authorized but I get an error message:

      Error: CIA and the Nine Ball Tournament

      No permission to copy document here

       

      Help

        • 1. Re: I am having a problem transferring drm books to my kobo touch
          sjpt Level 4

          Several things to try; in suggested order ....

           

          Try copying the .epub book file using a file manager (Windows Explorer, Mac Finder) to the Kobo as a mounted drive,

          and then seeing whether you can read it from the kobo.

           

          It might be that the registration of either the Kobo or ADE is not quite what it claims to be.

          See (1) below for cleaning up possible registration problems on ADE.

           

          For possible registration problems on the Kobo:

          1. Make sure the registration on ADE is correct as in (1) below
          2. Deregister the Kobo (ctrl-shift-E while plugged into ADE, cmd-shift-E on the Mac)
          3. Reregister the Kobo (menu/Help/Authoriuze Computer)

           

          Backup the Kobo, do a factory reset, reregister, and see if it works.

           

          ADE 2.0/2.0.1 fails to work correctly for some devices; try the older v1.7.2 (see 2 below)

           

          1) ~~~~~

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Uninstalling and reinstalling does not help.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

           

           

          This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your (old) Adobe ID.

           

           

          In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

           

           

          2) ~~~~~~~~~

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.