I have chapter .indd files from a production group. The Links folders are in the same file folder. I get file type not supported, missing plugin, or file open in other app when I try to load the id chapter files. Any suggestions?
Are you sure about all the file types?
And you are using the current version of InDesign CC, version 9.1.0?
There is a script by Jongware you could use to identify the version of an InDesign file:
You can run it from InDesign and check the file from the production group…
Maybe it was gone corrupt in transfer to you?
Did you recieve a zip archive with all the files and folders?
(That would minimize the possibility of corruption)
Thanks for the response.
I am using 9.1.0 version of CC that was just downloaded and instralled.
Bingo! I just ran the script and it returned that the file is not a id document. I downloaded from a ftp site where the production group uploaded the files. I was using CS4 at the time so I asked for a version of one file that would open in the earlier version. They did and I can open that, also, the script identifies that one properly.
My next step is getting new files.
Thanks for the help.