2 Replies Latest reply on Nov 30, 2013 9:25 AM by whsprague

    Bluray is not working

    memoriesthatlast
    memoriesthatlast Nov 30, 2013 5:42 AM

      Hi, my name is Paul and I am a wedding videographer.  I just recently started using premiere elements 11 and I when I finished a project I burned a bluray disc.  When it was complete, I put it in my bluray player on my computer and it would not play.  Any idea's what I did wrong when burning the project?

        • 1. Re: Bluray is not working
          Steve Grisetti Adobe Community Professional
          Steve Grisetti Nov 30, 2013 8:39 AM (in response to memoriesthatlast)

          It's not likely a problem with the software. More likely it's a compatibility problem with your BluRay disc player. (if you try to play the disc on the computer, it will likely play just fine.)

           

          What brand of BluRay disc are you using?

          • 2. Re: Bluray is not working
            whsprague Adobe Community Professional
            whsprague Nov 30, 2013 9:25 AM (in response to memoriesthatlast)

            memoriesthatlast wrote:

             

            .....  When it was complete, I put it in my bluray player on my computer and it would not play. 

            Maybe I can add a little to Steve's answer.

             

            I have two computers with Blu-Ray players.  Both came with "trial" software from Corel that is necessary to play Blu-Ray disks.  After 30 or 90 days (I forget which) I had to pay for a permenant use license if I wanted to continue using those computers and drives to play Blu-Ray disks.