After replacing two drivers (as Adobe told me to because wasn´t showing the preview of vids, just sound) my premiere elements won´t start. I replaced the files and didn´t start. Then I replaced those files with the originals that I saved just in case, but the same issue. Does anyone know how to start the program again?
More information needed for someone to help... please click below and provide the requested information
-Premiere Elements FAQ http://forums.adobe.com/thread/1042180
This is a user to user forum, not Adobe support... so nobody here knows what Adobe told you to do... you need to provide details
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
-If Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us