5 Replies Latest reply on Nov 30, 2013 5:42 PM by Curt Y

    retrieve serial number

    samjco

      Purchased CS5 Extended Student and teacher edition a couple years ago from Digital River Education Services.  Attempted to update program for new raw files for an Olympus M1 camera as the original software did not support raw files from that camera.  After installing the patch, nothing worked with CS6.  So, I deleted the program and reloaded the disc.  The product code for my CS6 is [removed by moderator].  This number  fits the description of a coupon number that Adobe is asking for when trying to retrieve the s/n to activate the software upon reloading.  However, the web site tells me that this number is invalid.  How can I retrieve the s/n so I can use this software again.