I cannot run flash player. I follow the prompt to reset licence fees, but this does not work
Mac: System Preferences>Flash Player>Advanced
Windows: Control Panel>System and Security>Flash Player (32bit)>Advanced
Click "Deauthorize This Computer" to clear all license files.
IF that fails, uninstall and reinstall: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html
Retrieving data ...