2 Replies Latest reply on Dec 1, 2013 8:05 PM by Ashutosh.Nigam

    Photoshop CC and Lightroom wont download

    katkarenk

      I recently purchased photoshop cc and lightroom. there was a download button on the page which i clicked. this led me tob the adobe application manager where there were multiple applications from photoshop. i looked at photoshop cc and the button next to it was update wich i clicked. after updating the button went ligt grey and will not let me further do anything. i searched for photoshop cc in my search box and clicked on it when it came up. it came up with a page that said your trial has expired which was from the one month trial not the purchase i have made today. lightroom also will not download.it keeps saying installation failed. help?