I work in an architectural company and already several of our computers have experienced this very rare and unusual behaviour. During start up of Indesign (not clicking on any file but just launching Indesign) it crashes with the following error:
"Adobe Indesign CS5 has stopped working"
We use Windows 7 64bit, so the first step I did - I went into Application Log which says, so appears to be a problem with Graphics.rpln.
Fault bucket 1848500921, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
These files may be available here:
Rechecking for solution: 0
Report Id: 9e59fc2c-5b68-11e3-908c-f46d0497fc9b
Report Status: 0
I have tried everything I could think of - removed and reinstalled Adobe CS5, manually removed Adobe folders under %Appdata%\Local and %Appdata%\Remote folders (why can't Adobe delete those things during uninstallation is always a total mystery), changed video adapter drivers, cleaned Temp folders, everything I knew...
None of the other apps like Photoshop or Illustrator CS5 malfunction - only Indesign. What is going on?
Can it conflict with other software we use? We have Bentley Microstation, 3D Max, Office 2010, Kaspersky Antivirus and LOGMEIN installed on this computer...Any clues, guys?
Looks to me like you've never installed any of the patches. Last patch for CS5 was 7.0.4, so I'd start with that and see if ti helps.