0 Replies Latest reply: Dec 2, 2013 7:59 AM by eBridge123 RSS

    Inventory Update - "Request Failed With Empty Response"

    eBridge123 Community Member

      Hello,

       

      We are unable to update our Business Catalyst inventory. Our logs, seen below, give us the following warning: "Warning:The request failed with an empty response."

       

      I have copied our input XML data as well as the log report. Any assistance in this matter would be greatly appreciated!

       

      ------------------------------------------------------------------------------------------ ---------------------------------------------------------------

      INPUT

       

       

      <inventory_update>

      <products>

      <product>

      <sku>PDA01E-00101CEN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PDA01E-00101CEN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PDA01E-00101CEN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PLL62E-01F002EN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PLL62E-01F002EN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PLL72E-021019EN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PLL72E-021019EN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PLL72E-022019EN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PLL72E-022019EN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PLL72E-023019EN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      <product>

      <sku>PLL72E-023019EN</sku>

      <qty>1</qty>

      <is_in_stock>1</is_in_stock>

      </product>

      </products>

      </inventory_update>

      ------------------------------------------------------------------------------------------ ---------------------------------------------------------------

      LOG REPORT

       

      [12/2/2013 9:57:14 AM][27] > Process [Inbound Inventory Update] document type [INVRPT|InventoryManagement2] Active [True]

      [12/2/2013 9:57:14 AM][27]   INVRPT|InventoryManagement2: [D:\eBridge.WebAdapters\BusinessCatalyst\In\InventoryManagement2_INVT20131113152732_47171 96.xml]

      [12/2/2013 9:57:14 AM][27] xml_inventory=<inventory_update><products><product><sku>PDA01E-00101CEN</sku><qty>1</qty> <is_in_stock>1</is_in_stock></product><product><sku>PDA01E-00101CEN</sku><qty>1</qty><is_i n_stock>1</is_in_stock></product><product><sku>PDA01E-00101CEN</sku><qty>1</qty><is_in_sto ck>1</is_in_stock></product><product><sku>PLL62E-01F002EN</sku><qty>1</qty><is_in_stock>1< /is_in_stock></product><product><sku>PLL62E-01F002EN</sku><qty>1</qty><is_in_stock>1</is_i n_stock></product><product><sku>PLL72E-021019EN</sku><qty>1</qty><is_in_stock>1</is_in_sto ck></product><product><sku>PLL72E-021019EN</sku><qty>1</qty><is_in_stock>1</is_in_stock></ product><product><sku>PLL72E-022019EN</sku><qty>1</qty><is_in_stock>1</is_in_stock></produ ct><product><sku>PLL72E-022019EN</sku><qty>1</qty><is_in_stock>1</is_in_stock></product><p roduct><sku>PLL72E-023019EN</sku><qty>1</qty><is_in_stock>1</is_in_stock></product><produc t><sku>PLL72E-023019EN</sku><qty>1</qty><is_in_stock>1</is_in_stock></product></products>< /inventory_update>

      [12/2/2013 9:57:16 AM][27]   Product:[PDA01E-00101CEN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PDA01E-00101CEN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PDA01E-00101CEN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PLL62E-01F002EN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PLL62E-01F002EN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PLL72E-021019EN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PLL72E-021019EN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PLL72E-022019EN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PLL72E-022019EN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PLL72E-023019EN] Qty[1] Status:[Warning:The request failed with an empty response.]

      Product:[PLL72E-023019EN] Qty[1] Status:[Warning:The request failed with an empty response.]