1 Reply Latest reply on Dec 2, 2013 8:07 AM by Curt Y

    Entered serial number, not letting me install?

    piercejayme

      Hi! I just bought PSE 12 and am trying to install on my computer. I entered the serial number from back of box and the install screen still has the next button shaded. I have no idea what to do. I'm pretty sure it's the right number. I used the longest number in bottom right corner. Please help. I've never had this problem before!!