Hi! I just bought PSE 12 and am trying to install on my computer. I entered the serial number from back of box and the install screen still has the next button shaded. I have no idea what to do. I'm pretty sure it's the right number. I used the longest number in bottom right corner. Please help. I've never had this problem before!!
S/N is never on box. Should be on disk envelope and 24 digits. If still having trouble try PSE forum.