2 Replies Latest reply on Dec 3, 2013 11:35 AM by Anonymous98

Creative Cloud desktop application just sits there without loading -what do you do to get it going?

Anonymous98 Dec 2, 2013 2:27 PM

Photoshop and Lightroom will not load, because the Creative Cloud desktop app will not load on my Mac with the latest operating system, OS X 10.9. Any suggestions?

1. Re: Creative Cloud desktop application just sits there without loading -what do you do to get it going?

Ashutosh.Nigam Dec 2, 2013 8:16 PM (in response to Anonymous98)

Please refer:
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad products and updates

Regards,
Ashutosh
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2. Re: Creative Cloud desktop application just sits there without loading -what do you do to get it going?

Anonymous98 Dec 3, 2013 11:35 AM (in response to Ashutosh.Nigam)

Thanks. I ultimately solved the problem by uninstalling the desktop app and starting over.
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