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POP UP WINDOW won't go away!

New Here ,
Dec 02, 2013 Dec 02, 2013

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Using Internet Explorer.  Small window pops up in the middle of the screen and it says Adobe Flash Player Setting

cc1.midasplayer.com is requesting permission to store information on your computer. 

Requested up to 10 kb

Currently used 8kb

Allow         Deny

I click deny as I do not know what this is.  Sometimes the window will close but most of the time it does not.  Since it won't cloce I can no longer use the web page that I was originally on.  I close out and start all over.  The same thing happens.  What is this and how can I get rid of it????  Thank you

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LEGEND ,
Dec 03, 2013 Dec 03, 2013

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Applications that run in Adobe Flash Player may want to store some information on your computer, but the amount they can store is limited to 100 kilobytes unless you agree to allocate additional space. Local storage settings let you specify how much disk space, if any, applications from a particular website can use to store information on your computer. Note that it is the person or company that has created the application you are using that is requesting such access, not Adobe (unless Adobe has created the application that wants to save the information). In the dialog box shown above, [website] represents the name of the person or company requesting access. It is the responsibility of the person or company requesting access to make it clear to you why they want access and how they plan to use the information they save. You should be aware of the privacy policy of anyone who is requesting access to your computer. For example, see Adobe's privacy policy. Contact the website requesting access for information on their privacy policy.

It's important to understand that even though this settings panel is part of Flash Player, the information will be used by an application created by a third party. Adobe assumes no responsibility for third-party privacy policies, actions of third-party companies in storing information on your computer, or such companies' use of such data or information.

What kind of data can an application that runs in Flash Player store on my computer?

The kind of information stored depends on the application. Information can be anything from your user name to your current score in an interactive game to a list of stocks in your portfolio. The application should make it clear what kind of information it wants to store.

Who has access to the information?

This information may be accessed by an application that is currently running in Flash Player or by another application that runs in Flash Player on the same website. Adobe does not have access to this information (unless Adobe has created the application that wants to save the information).

As discussed in What are local storage settings? above, it is the responsibility of the website requesting access to make it clear to you why they want access and how they plan to use the information. For example, will it be available only to you, or will it be posted in a public place? Who will have access to it in the future? Will it be deleted after a certain period of time? The privacy policy of anyone who is requesting access should address these sorts of issues.

I've already set privacy and disk space options in my browser. How do these settings interact with my Flash Player settings?

You may be aware that some websites work together with your browser to store small amounts of data, called cookies, on your computer for their own use in the future. For example, when you go to a website regularly, it may welcome you by name; your name is probably stored in a cookie, and you can use browser options to determine whether you want cookies or not. You may also have specified in your browser that pages you visit can take up only a certain amount of disk space.

When SWF or FLV content is being played, the settings you select for Flash Player are used in place of options you may have set in your browser. That is, even if you have specified in your browser settings that you do not want cookies placed on your computer, you may be asked if an application that runs in Flash Player can store information. This happens because the information stored by Flash Player is not the same as a cookie; it is used only by the application that runs in Flash Player, and has no relation to any other Internet privacy or security settings you may have set in your browser.

Similarly, the amount of disk space you let the  application that runs in Flash Player use has no relation to the amount of disk space you have allotted for stored pages in your browser. That is, when SWF or FLV content is being played, the amount of disk space you allow here is in addition to any space your browser is using for stored pages.

No matter how you may have configured your browser, you still have the option to allow or deny an application that runs in Flash Player permission to store the information, and to specify how much disk space the stored information can occupy, as discussed in the rest of this document.

What are my local storage options?

  • If you don't want to let applications from this website save any information on your computer, and you don't want to be asked again, select Never. Note that applications from other websites may later ask to store information on your computer. If you don't want applications from any website that you haven't yet visited to store information on your computer, and you don't want to be asked again, use the Global Storage Settings panel.
  • If you want to let applications from this website save information on your computer, but you want to decide on a case-by-case basis for each application, move the slider to the far left (None). Each time an application from this website wants to save information on your computer, you will see a question asking for more disk space.
  • If you want to let applications from this website save as much information on your computer as they need to, move the slider to the far right (Unlimited).
  • If you want to let applications from this website save information on your computer, but want to limit the amount of disk space they can use, move the slider to select 10 KB, 100 KB, 1 MB, or 10 MB. If an application needs more space than you have allotted, you will see a question asking for more disk space while the application is running.

If an application from this website has already saved some information on your computer and you select a value that is lower than the amount of information already stored, Flash Player informs you that any information that has already been saved will be deleted.

If you don't want existing information to be deleted, click Cancel to return to the Local Storage Settings panel, and then select a higher value. Otherwise, click OK to delete the information and return to the application.

How can I change my local storage settings?

You may want to change your local storage settings if, for example, you want to allot more space for information from this website. To display the Local Storage Settings panel:

  1. Right-click (Windows) or Control-click (Macintosh) the application image while it is running.
  2. From the context menu, select Settings, and then click the Local Storage tab.

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Participant ,
Jul 08, 2015 Jul 08, 2015

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I know this is an old post but the previous answer is not really addressing the issue. I've experienced the same problem twice today, two different sites, two different requesting URL's requesting storage. The popup asks to allow or deny local storage, but clicking either option button does NOT make the popup window go away. The only solution I've found is to right-click the flash player window and select "global settings". In the "Storage" tab select the option "block all sites from storing information on this computer". You can then refresh the page and you won't get the popup again. As Adobe explains, this could inhibit some functionality of the site, but most of the time it seems they just want to store tracking info or something like that, as the video will play with no problems.

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New Here ,
Jul 10, 2015 Jul 10, 2015

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I don't have a flash player window, so how do I find that and get to global settings? 

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Participant ,
Jul 10, 2015 Jul 10, 2015

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The "window" is just the rectangular area of content you're trying to view/play. If it's a video on a web page you should see some sort of poster frame or rectangular region that the pop-up is appearing over. A right-click on that should bring up the Flash settings dialogue box (presumably a CMD-click on Smackintosh). However, if you're on Windows, you can also change the Flash settings from the Windows Control Panel  (which is on your start menu if you're on Win 7 or most prior, not sure with Win 8 but I'm sure if you can find Windows Help it'll point you in the right direction). Glad to see I'm not the only one with this problem. I fully sympathize with Steve Jobs barring flash from his mobile platforms, it's an evil tumor.

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New Here ,
Jun 22, 2019 Jun 22, 2019

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sorry for resurrecting such a long dead topic but im out of ideas, the problem i am running into is running a file already locally saved on the pc, it uses flash player to run but its no longer associated with a web address, and EVERY but of support i have found is about allowing web addresses to use more storage, except 1, that was directly from the adobe site about changing global storage settings and have changed that to unlimited, however doing that in the window does not allow the program to open, the program still runs into the 100k storage limit error, is it possible global storage settings STILL only applies to websites? also this is on windows 10 which is complicating matters, on windows 7 i was able to access local storage settings for applications as well but that doesnt seam to be the case anymore.

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Adobe Employee ,
Jun 28, 2019 Jun 28, 2019

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A couple things:

  • Both Flash Player and the major US browsers restrict loading Flash content from the local filesystem at this point.

    • Running a local webserver is the easiest way to get around the majority of the complexity you're describing

    • There are a whole bunch of free, pre-packaged webservers available for any operating system you can come up with (and many operating systems come with one baked in)

  • The pop-up itself is subject to anti-clickjacking [1] protections.

    • There's no great way from the perspective of a web plug-in to validate that when we put up a security dialog embedded in the plug-in's container on a webpage, that it's actually the top-most thing that gets rendered, and that you can actually see it.

    • The way that we deal with this is essentially to take a screenshot of the region where we think the dialog should be, compare it to what we think should be there, and if it doesn't match, we ignore your click.  The goal is to prevent someone from tricking you into changing security settings by putting up different UI over the top of our clickable objects.

[1] Clickjacking - Wikipedia

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Adobe Employee ,
Aug 14, 2019 Aug 14, 2019

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Given the age of the original thread, I'm going to lock this.

If you're having similar issues and the advice above isn't applicable, please start a new thread and we'll do our best to help!

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