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1. Re: PDF Maker Problems in All Office Applications
Test Screen Name Dec 3, 2013 3:04 PM (in response to ericgraig)The serial number can't be had from the system. You need to get it from the original source (e.g. an email), or by logging in and getting it from My Adobe.
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2. Re: PDF Maker Problems in All Office Applications
Steve Werner Dec 3, 2013 4:32 PM (in response to Test Screen Name)The serial number will only be available in My Adobe if you downloaded the software from Adobe Store, or if you registered your software on My Adobe.
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3. Re: PDF Maker Problems in All Office Applications
jcwdethierry Sep 4, 2014 5:46 PM (in response to ericgraig)I have the same issue - just occured when i updated the adobe software
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4. Re: PDF Maker Problems in All Office Applications
Vikrantt Singh Sep 4, 2014 6:57 PM (in response to ericgraig)Hi ericgraig ,
Thank you for posting on the Adobe forums, is it a 64 bit Office, you are working with?
Thanks,
Vikrantt Singh
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5. Re: PDF Maker Problems in All Office Applications
jcwdethierry Sep 5, 2014 12:22 AM (in response to Vikrantt Singh)Hi Vikrant
thanks for the message…..subsequent to posting on the forum, I discovered that the problem was due to the fact that my version of Acrobat Pro - 11.0.00 required updating; once I did this, the problem fixed and the Adobe ribbon appeared again the my office files.
Thanks
Jonathan
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