2 Replies Latest reply on Dec 4, 2013 12:21 PM by pricer714

    Flash player install but not working

    pricer714

      Can find Flash player in programs to uninstall off control panel, but no where else, computer will not play any videos and ask to down load flash player every time.

        • 1. Re: Flash player install but not working
          Mike M Level 6

          Flash Player (with the exception of the sandalone "Projector") isn't a program. It's a plugin. While it does should appear in the Add/remove list, it's NOT located in Program Files.

          You'll find it in C/Windows/System32/Macromed/Flash
          and (on 64 bit systems) C/Windows/SysWOW64/Macromed/Flash

          What browswer do you use?

          • 2. Re: Flash player install but not working
            pricer714 Level 1

            Mike operating windows 7 on this computer. the location you gave me give me a listing of file names which will either uninstall or will not open anything. Currently on the phone with tech support, they are wanting to charge me 40 bucks just so they can have their plugin installed onto my computer will re post here as well as Facebook how great their technical support is.