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1. Re: TOC disappears after allow blocked content
Jeff_Coatsworth Dec 5, 2013 8:37 AM (in response to AMCGracer)What version of IE? You may have to add some tweaks to it to get it to work with IE10 or 11.
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2. Re: TOC disappears after allow blocked content
AMCGracer Dec 5, 2013 8:48 AM (in response to Jeff_Coatsworth)Thanks Jeff.
It occurs in Chrome as well as IE 11, so I doesn't appear to be browser specific.
Haven't tested IE 10.
What tweaks would you recommend?
--Amy
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3. Re: TOC disappears after allow blocked content
Jeff_Coatsworth Dec 5, 2013 8:53 AM (in response to AMCGracer)The Chrome fix is here - http://forums.adobe.com/message/5775431#5775431
The IE10/11 tweak is here - http://forums.adobe.com/message/5765240#5765240#5765240
I’ve also had to add my local LAN server to IE10’s list of Trusted Sites (because the WebHelp that I create is located on client’s LAN servers, not on the web)
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4. Re: TOC disappears after allow blocked content
AMCGracer Dec 5, 2013 9:30 AM (in response to Jeff_Coatsworth)Hi Jeff,
Thanks again. I see these solutions refer to RH 10. I am using RH9.
I upgraded to TCS 4, had problems, and uninstalled. I had built and displayed help successfully after that.
I just want to make sure any changes I make won't break RH9 further
Thanks!
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5. Re: TOC disappears after allow blocked content
Jeff_Coatsworth Dec 5, 2013 9:50 AM (in response to AMCGracer)Well, you’re only messing around with the output files, so there’s no danger in that – just regenerate the help again ;>)
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6. Re: TOC disappears after allow blocked content
AMCGracer Dec 5, 2013 11:24 AM (in response to Jeff_Coatsworth)Sadly, I'm not having much luck. The Chrome switch seems to work, but on IE, the file replacement causes the contents to flicker now rather than just hide the TOC. It never loads successfully after allowing blocked content.
I therefore copied the output to a web server and tried running it there. I'm seeing the same problems, which indicates to me that something is corrupt in my WebHelp build out of Robohelp.
I'm trying reinstalling RH9 now, but should that fail, do you know if RH10 would work successfully with the rest of my TCS 3.5 installation?
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7. Re: TOC disappears after allow blocked content
Jeff_Coatsworth Dec 5, 2013 11:32 AM (in response to AMCGracer)I forget what version of RH came with TCS3.5 – regardless, you can’t update each component separately and expect it to work well together.
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8. Re: TOC disappears after allow blocked content
AMCGracer Dec 5, 2013 11:58 AM (in response to Jeff_Coatsworth)That's what I thought, but with problems like these, one starts to get desperate!
I did reinstall RH 9 and applied all updates. The problem still occurs locally, but I am able to run files from the web site succcessfully. Takes a bit more testing time, but a good validation.
Thanks for all your help!




