If your Premiere Elements was pre-installed, you may not be able to reuse the license on a second computer. But I suppose you can try.
First note the program's serial number.
Then you've got to get ahold of an installer for Premiere Elements 11. It may still be on the Adobe site, but I'm not sure where it is.
Did you get a disc of Premiere Elements with your computer?
Were you given a specific purchased serial number xxxx-xxxx-xxxx-xxxx-xxxx-xxxx?
And if you go to http://www.adobe.com and the header "My Adobe", is your Premiere Elements 11 and the serial number listed there?
Did you get anything in writing about situation such as this when you purchased your computer? Access to installation disc and such?
One scenario may be
a. Go to the following web site and explore download the Premiere Elements 11 tryout from there.
b. And, then insert your purchased serial number at installation of that download.
If you decide to try this approach, it is essential that you read carefully all the details to gain access to the files.
Specific activation problems can be handled only by Adobe via its Adobe Chat.
After the link opens, click on "I still need help." to bring up the Adobe Chat.
Please let us know the outcome.
I forgot to mention.
The user is allowed to use the purchased serial number on only two of his/her computer.
So, at some point, you may need to deactivate an installed Premiere Elements to keep that count to 2. Deactivation is not the same as uninstall.
In the opened Premiere Elements 11, Help Menu/Deactivate.
The serial numbers appear in My Adobe. I have nothing in writing but I am downloading the files now and I will try this when my new system arrives. Thanks for the info.
Thanks for the follow up.
With your purchased serial number from My Adobe and the Premiere Elements 11 tryout into which to place your purchased serial number, the issue should be resolved.
Looking forward to learning of the outcome.
Thanks to all for the advice, the transfer worked and was very straightforward.