1 Reply Latest reply on Dec 16, 2013 12:56 PM by VikramGaur

    Record Video won't use USB Webcam

    SuzanneLHealy

      Hello,

       

      I am using Adobe Presenter 9/PowerPoint 2013 (32 bit) on a Windows 7 machine.

       

      I am trying to use the Record Video function of Presenter, however, I can't seen to use an external USB webcam.

       

      Steps.

       

      1. I click Settings

      2, I choose USB 2.0 PC Cam

      3. I click OK

      4. I get a message on the recording screen that the camera is turned off

      (I attempt to click the picture of the camera to turn it on, nothing happens)

      5. I go back into settings and the Selected camera is reset to None.

       

      I know the camera works as I can use it in other applications.

       

      Any help would be appreciated