22 Replies Latest reply on May 6, 2014 9:08 AM by Rick Gerard

    Adobe After Effects CC does not open in MAC OS Mavericks

    Gisela M Cerutti

      Dear forum friends,

       

       

      I've subscribed to an account of the Adobe Creative Cloud. I'm trying to use Adobe After Effects CC on my macintosh, but it does not open. I installed, updated, but does not work. Have reinstalled and spent hours with Adobe Support. Unsolved.

       

       

      Can anyone help me?

       

       

      OS: MAC OS X 10.9

       

       

       

      Thank you.

       

       

      "Desinstale e reinstale o produto.

       

      Se o problema continuar ocorrendo, entre em contato com o suporte técnico da Adobe e mencione o código do erro que aparece na parte inferior da tela.

       

      Erro: 5

       

      http://www.adobe.com/br/support/"

       

       

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